Alcatel-Lucent OmniPCX Office Communication Server is a pre-configured server which allows small and medium businesses to enjoy enterprise-class business telephony. The OmniPCX Office is easy to deploy and manage, and is extremely cost effective. Installing an OmniPCX Office is the first step to improved customer service, enhanced business operations, and reduced operational risks.
The OmniPCX Office also supports call center, softphone and third-party XML applications.



Features

- An integrated, modular, state-of-the-art communication server that supports advanced TDM and IP business-class telephony

- Complete, user-friendly voice communications including embedded voicemail, personal assistant, automated attendant and integrated CTI server

- Supports analog, digital, IP and mobile phones and PC softphones

- Pre-announcement: on-hold music and messages

- Automated attendant: voice-activated management of incoming calls

- PIMphony Basic PC telephony (upgrades to PIMphony Pro and PIMphony Team also available)

- Call-forwarding: automatic transfer of incoming calls

- Automatic call distribution: call-routing software

- EasyContact Call Center (can be upgraded to OmniTouch Contact Center Office)

Available models: